Frequently Asked

  • How long is the processing time for custom orders?

All custom orders have a processing time of 3 to 5 days, depending on the ordered item. We do offering express processing with next-day delivery at extra costs.

  • There is an error on my custom order, what do I do?

We’re so sorry if the product you received is different from the order. Please contact our customer support to send back the item for a replacement at no additional costs.

  • Do you accept one single custom order?

Yes, we do! In case you order more than 10, please contact us to get a discounted price.

  • How long does shipping usually take?

Standard shipping takes from 2 to 3 business days. If you are in a rush, we do offer next-day delivery.


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